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Visitor Experience Manager


Full time | Closing date: Tuesday 20 September 2022, 11:59pm


Portsmouth Cathedral are looking for our first Visitor Experience Manager. 

Our Vision and Strategy sets out ambitious plans to continue to be a focus of Christian worship in the Diocese of Portsmouth while increasing our impact as a community hub and improving our financial sustainability through commercial events and an enhanced visitor experience. We are a small, but dedicated team who are committed to both honouring our history and building to be an even stronger and more vibrant cathedral for the community. 

You will be joining a team dedicated to building on the strengths of the Cathedral, but absolutely you will help to lead a change in how we are viewed in the wider community encouraging more people to visit our Grade 1 Listed building and interact with it and their history in new and innovative ways. 

We aspire and are taking active steps to do much more to support the City, our fellow citizens, and local businesses. Over the past two years we have invested time and resource to enhance the Cathedral as a historic site and cultural venue in the heart of Old Portsmouth. We have: 

  • Created a virtual reality version of the Cathedral as it might have been completed in the 1960’s with a concrete West End to give visitors a different view of us and our history that stretches back to 1182 – What more could you do to help bring our history to life? 

  • Just begun to work closely with the City on harnessing the possibilities presented by the growth of the small cruise ship sector over the coming years - How could you help us to build that relationship? 

  • Worked with local business to create a local historic trail map of local sites and businesses around Old Portsmouth ending at the Cathedral. – What more could we do with these partners? 

  • Hosted the first of an annual Christmas Gift Fair in December 2021, where we saw 2,500 people come into the Cathedral in two days whereas pre-Covid only 20,000 people visited the Cathedral each year – What other new and innovative things can we do? 


For further information and full details of the role and responsibilities please find downloads including application pack, application form, and recruitment monitoring forms below…

Application Pack (PDF)

Recruitment Monitoring Form (Word)

Later Event: 1 September
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